GUARANTEE
BesserTrim Products
Save for any products supplied by BesserTrim with a factory warranty and guarantee, all products supplied by BesserTrim are warranted to be fit for purpose at the time of delivery and supplied with the following guarantee:
BesserTrim will make good by either repair or, at our option, replacement of any products (other than consumable items) which exhibit any defects which, under proper use, appear in the goods within a period of 12 months unless otherwise stated and which are due to faulty materials, workmanship or design. Any goods replaced or repaired under this paragraph will be guaranteed on these terms for any unexpired portion of the guarantee given on the original goods.
The ‘BesserTrim Grass Cutting System’ Lifetime Guarantee
Our promise to you:
BesserTrim will replace any ‘Professional Head (BTHD1) that you have purchased from us which is defective in any way or is damaged during use.
The fine print:
If you purchased your ‘Professional Head (BTHD1) ) directly from us using this website, you are automatically covered.
If you acquired your ‘Professional Head (BTHD1) from another source, you can acquire a lifetime guarantee on your head simply by creating an account and purchasing 2 or more packs of cutters from us using this website.
A replacement head will be supplied, without complementary cutters, with the same Lifetime Guarantee.
Replacement is based on user’s assessment (we do not require sight of a defective head).
All you will pay is a nominal handling and admin charge of £6.84 and shipping as per any normal order. To obtain a replacement head, simply click here and add the relevant item below to your cart.
The Lifetime Guarantee lasts as long as BesserTrim continues to supply the BesserTrim Grass Cutting System. Should the BesserTrim Professional head be no longer available, we will endeavour to provide a suitable alternative.